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Troubleshooting 401 responses
Troubleshooting 401 responses
Common causes of For applications operating in a multi-instance environment, implementing a robust caching and locking mechanism is necessary. This ensures that only one instance authenticates with our system, and the same instance can efficiently update the
401 responses include the following;- Absense of
accountIdin request headers - Invalid
accountIdpassed in request headers - Invalid or expired
access_tokenpassed in request headers
access_token obtained during authenticationIt is of utmost importance to always pass your
accountId in request headers. Failure to do so might lead to some potential errors.access_token value in your cache.Troubleshooting 403 responses
Troubleshooting 403 responses
403 responses consistently pertain to permission issues, indicating that the actor lacks the necessary permissions to access the desired resource. While it might not initially appear as a severe error, it can significantly impede your interaction with the Nomba API.In the Nomba ecosystem, accounts represent a collection of resources, requiring proper permissions for access. For instance, without adequate permissions within an account, accessing transaction data for that account is restricted.As outlined in the authentication documentation, your API Keys are endowed with default Admin privileges, granting access to all accounts affiliated with your business or organization. However, you have the flexibility to manage resource access through the grant permissions to account document.If you encounter persistent 403 errors, kindly contact us via the designated support page for assistance.Interactions with the Sandbox environment
Interactions with the Sandbox environment
Various factors may lead to challenges when interacting with the sandbox environment. We’ve noted instances where customers attempt to access the Sandbox with their Production keys, which is not a viable approach.It’s essential to engage with the Sandbox environment exclusively using Sandbox credentials. This necessitates obtaining a sandbox token before interacting with any sandbox resources.Additionally, it’s crucial to recognize that responses in the Sandbox are stubbed and should not carry significant weight. As they are designed for testing purposes, they help developers quickly grasp system functionalities without the complexities of real operations using production keys.
Upon creating your API key on the Nomba dashboard, two keys are generated: Production keys and Sandbox keys. Ensure not to use Production keys in the sandbox environment and vice versa.